Real people, real answers.Contact us

A question about a draw, a prize, a postal entry or an order. Email us and you will hear back from a person, not a ticket number.

Typical reply time
Under 24hMonday to Friday, 9am to 5pm
Draw nights are busiestMessages sent after a Thursday draw are answered first thing Friday
Get in touch

Pick the one that suits you.

Everything below reaches the same small team. Email is quickest; post is for free entries and anything formal.

Send us a message.

If your question is about a specific competition, include the competition number from the product page. It saves a round trip.

Please email us using the addresses above and we will come straight back to you.

No purchase necessary

Every competition has a free entry route.

Send an unenclosed postcard with your full name, address, email, telephone number, the competition you are entering and your answer to the competition question. One entry per postcard. Postal entries have exactly the same chance of winning as paid entries and are added to the same draw.

Entries must arrive before the competition closes. We cannot return postcards or acknowledge receipt, and we are not responsible for post lost or delayed in transit. Full conditions are in the terms and conditions.

Send to
PLACEHOLDER_POSTAL_NAME
PLACEHOLDER_PO_BOX
PLACEHOLDER_TOWN
PLACEHOLDER_POSTCODE
United Kingdom